What is the use of Pega technology?
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| What is the use of Pega technology | What are the benefits of Pega technology? |
Introduction
The Pega platform is a cloud-based application that allows businesses of all sizes to innovate faster, build better apps, and deliver superior customer experiences. The platform is built on the Salesforce platform and is designed to help companies reduce costs, increase revenues, improve collaboration and remove barriers to innovation. It enables businesses to focus on core activities such as strategy development or marketing while allowing employees to focus on the delivery of value through product management, project management and customer service functions.
Introduction
Pega technology is a set of tools that can be used to help businesses design, develop and deploy software applications. These tools make it possible for business users to interact with the application development process so that they can participate in the overall design process.
The benefits of Pega technology include:
Reduced risk during the development process
Enhanced usability and productivity through features like workflow automation
Improved efficiency in terms of cost savings
What is Pega technology?
Pega is a cloud-based platform that helps businesses build, deploy and manage modern applications. It provides a foundation for organizations to be responsive to changes in the business landscape while staying agile and efficient. Pega enables you to use technology as an enabler of your own unique way of working—for example:
Build digital applications faster using prebuilt functionality or web services.
Manage all your digital assets in one place with real-time analytics and BI capabilities.
Take advantage of a flexible architecture that can scale up or down depending on your needs at any given time without compromising performance of critical business processes such as order management, supply chain management, CRM or HRMS (human resources management system).
How does the Pega platform work?
The Pega platform is a cloud-based solution that consists of a suite of tools to help businesses achieve their goals. The platform helps manage processes, applications and data across all stages of an organization’s lifecycle—from planning through execution, to delivery and beyond.
The architecture is built in such a way that it can be customized according to the needs of the client company. This means that it is flexible enough to be used by both large companies with extensive IT infrastructure as well as small companies without any IT department at all (e.g., start-ups).
Advantages of Pega Technology
Pega is a comprehensive, enterprise-wide platform that supports all phases of the business process.
It allows for flexibility and customization.
It can be rapidly deployed across multiple enterprises with its ability to adapt to diverse processes and procedures.
The customer service experience will be improved with better data quality, which means fewer customer interactions and shorter wait times. This has been proven through research done by Pega customers who have seen an increase in employee satisfaction scores as well as customer satisfaction scores when using the technology.*
Pega technology is a powerful tool for businesses. It can help you create digital experiences that are more personalized, efficient and engaging. With Pega technology you can optimize the customer journey across all channels, including mobile apps, websites and social media platforms so that your customers have an intuitive experience everywhere they go.
Pega technology enables you to take advantage of machine learning capabilities like predictive analytics or automated decisioning to deliver personalized experiences at scale. The platform provides easy access to advanced capabilities such as cognitive computing (e.g., Watson), real-time text mining solutions or voice biometrics solutions so that organizations of any size have access to next generation technologies without requiring dedicated IT resources.
The features and functionality of the Pega platform make it valuable to businesses.
The Pega platform is a comprehensive set of products and services that enable businesses to manage their entire digital experience. They can be deployed on-premise or in the cloud, and include:
Digital engagement software
Digital commerce solutions
A customer data platform (CDP) that provides a single view into your customer data across multiple channels and systems, as well as advanced analytics to help drive customer insight
Robotic process automation (RPA), which automates repetitive tasks using software bots
Conclusion
The Pega platform offers a plethora of features and functionality that will help your business operate more effectively. It can help you save time and money by streamlining processes, automating tasks, and making employees more productive. The fact that it’s cloud-based makes it accessible from anywhere with an internet connection, so there's no need to worry about expensive hardware or software upgrades when implementing this technology into your organization's workflow
Areteans is one of the nine organizations across the globe to be recognized with the Global Elite Status. What makes us unique is that we are the largest and the only pure-play Pega partner with this distinction. Our 100% Pega focus and advanced end-to-end Pega capabilities across 1:1 Customer Engagement, Intelligent Automation, and Customer Service unlock strategic insights that help us envision and build highly scalable solutions for your business, assuring uninterrupted business growth and consistent ROI.
